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Purchase and Support

Purchase a Membership​

iXGIS currently provides Free, Professional, and Advanced editions. Choose the edition that fits your data volume, map export resolution, AI usage frequency, and Cloud Drive capacity.

Edition Overview​

  • Free edition: Suitable for trying features and lightweight use. It supports static data rendering, bitmap georeferencing, vector data creation and editing, raster editing and processing, standard map export at 96 dpi, trial access to the AI console, the Geoprocessing Toolbox up to 10 runs per day, and 1 GB of Cloud Drive capacity.
  • Professional edition: Includes all Free edition features, plus high-resolution map export at 600 dpi, 100 AI console runs per day, unlimited Geoprocessing Toolbox runs, and 10 GB of Cloud Drive capacity.
  • Advanced edition: Includes all Professional edition features and increases Cloud Drive capacity to 100 GB. It is suitable for higher-frequency and larger-scale data management and map production.

Current Pricing​

  • Free edition: CNY 0
  • Professional edition: CNY 29/month or CNY 299/year
  • Advanced edition: CNY 49/month or CNY 499/year
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For longer subscription periods, please contact customer support. iXGIS does not currently provide an enterprise membership plan.

Purchase Recommendations​

  • For daily learning, feature evaluation, and lightweight map production, start with the Free edition.
  • If you need high-resolution map export or frequent use of AI or the Geoprocessing Toolbox, choose the Professional edition.
  • If you need more Cloud Drive capacity or long-term management of many projects and datasets, choose the Advanced edition.

How to Purchase​

After logging in, open the user drop-down menu and select Purchase model permissions.

Select the iXGIS product. Your iXGIS membership status is shown under My permissions. If the product has not been purchased, click Purchase.

Select the following options:

  • Membership level: Professional or Advanced
  • Billing cycle: 1 month or 1 year
  • Payment method: Points, Gold, or Gold + Points

Click Purchase.

A payment confirmation dialog appears.

After the purchase succeeds, the membership level, status, effective date, and expiration date are displayed.

You can renew or upgrade the membership later.

System and Browser Requirements​

  • Desktop browser: Latest stable version of Chrome, Edge, or Firefox; Safari 16 or later
  • Graphics card and driver: WebGL 1.0 support, WebGL 2.0 recommended; hardware acceleration enabled
  • Memory: 16 GB or more for general use; 32 GB or more for large datasets
  • Network: Stable HTTPS access
  • Note: Safari may have issues when rendering large datasets. On macOS, Chrome or Edge is recommended.

Troubleshooting​

  • Check whether hardware acceleration is enabled in the browser. In Chrome, go to Settings > System > Use hardware acceleration when available.
  • If the console reports a WebGL initialization failure, try enabling ANGLE or compatibility options in chrome://flags, or update the graphics driver.
  • 401/403: Check the token and Referer allowlist. WMTS/WMS requests must include the correct Authorization header or query parameters. Clear the site cookies and try again.

Contact Us​

  • Email: sjzhakj@163.com
  • QQ group: 685549771. When joining, add the note iXGIS support.
  • Service hotline: 400-676-8186
  • Service hours: Weekdays 08:30-17:30
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Before submitting an issue, search the FAQ and Troubleshooting sections on this page. This can significantly reduce the time needed to locate the cause.

FAQ​

Q: What is iXGIS designed for?

A: iXGIS is GIS software for geospatial data rendering, spatial computation, and map production. It provides rich style and symbol settings, precise vector drawing workflows such as distance-distance, distance-direction, and direction-direction drawing, and a structured set of computation tools including vector tools, raster tools, spatial analysis tools, and general analysis tools. Map production supports atlases, layout templates, and standardized map layouts.

Q: How is iXGIS different from Google Earth?

A: Google Earth is a virtual globe application from Google. It uses satellite imagery, 3D terrain, and geographic data to let users browse the world, view city streetscapes, landmarks, and natural landscapes, and explore geographic environments in an intuitive way.

iXGIS is a WebGIS software platform for managing, analyzing, and visualizing GIS data. It can be used to create maps, perform spatial analysis, and build geospatial models.

Q: Does iXGIS support AI?

Yes.

Q: How do I purchase a membership or upgrade an edition?

A: iXGIS currently provides Free, Professional, and Advanced editions. To purchase a membership or upgrade from the Free edition to the Professional or Advanced edition, contact technical support using the email, QQ group, or hotline on this page. Before purchasing, describe your use case, such as whether you need high-resolution map export, frequent AI usage, or larger Cloud Drive capacity. This helps support quickly recommend the right edition.

Q: Which vector data formats are supported?

A: iXGIS supports editing Shapefile, GeoPackage, and PostGIS vector data. It supports uploading and converting openGDP data in .ZIP packages, and uploading and converting table formats such as CSV and XLS. Multiple formats can be imported as gpv, pgv, or shp vector data.

Q: Which raster data formats are supported?

A: iXGIS supports pixel editing and processing for GeoTIFF raster data. It supports computation for most raster formats supported by the open-source GDAL library, and can import multiple formats as GeoTIFF raster data.

Q: How do I import and colorize a GeoTIFF?

A: Go to Data > Add Data, select the GeoTIFF file, and set the NoData value and color ramp.

Q: How do I overlay an online basemap?

A: Go to Start > Background map to add a basemap. Multiple Tianditu imagery basemaps are supported.